A 90-Minute Live Intensive + Complete Playbook

The New Client Discovery Call

Taught live by Steve Shull

Discovery vs. pitching. Before you present, persuade, or prove anything โ€” learn the conversation that tells you the truth up front, so you stop spending your week on deals that were never real.

1
IS THERE A DEAL HERE
2
IS THERE A DEAL WITH ME
3
DO I WANT THIS DEAL
Monday, September 14 ยท 9:00โ€“10:30 AM PT โ€ข Includes the full Playbook
Steve Shull
Steve Shull Head Coach, Performance Coaching

Sound familiar?

Stop pitching people who were never going to hire you.

Stop wasting hours preparing for opportunities that aren't opportunities. Stop being used for due diligence. Stop pitching before you understand what is really going on.

1

The dead-end listing presentation

They took the meeting to be thorough, to compare, or because a friend asked them to. You prepared a full presentation for a decision that was already made.

2

Hours that were never going to convert

Every hour on a dead-end appointment is an hour not spent with a seller who actually has a deal to do โ€” with you.

3

The free due-diligence call

Pricing opinions, market data, staging advice โ€” handed over so someone else's decision can be better informed, while you get nothing back for it.

There is a better way. We teach Discovery โ€” a transparent conversation about what matters most to the other person, before you start presenting, persuading, or proving anything.

The core distinction

Discovery vs. the traditional model.

THE TRADITIONAL MODEL

Get the appointment. Make the presentation. Demonstrate your value. Overcome objections. Hope you get hired.

DISCOVERY

Before presenting, persuading, or proving anything โ€” have a transparent conversation about what matters most to the other person.

The framework

Discover the answers to three questions.

Simple questions. But think about how much time, energy, and money you could save if you actually knew the answers.

1

Is there a deal here?

2

Is there a deal here with me?

3

Do I want this deal?

Favorite or Fool? This is the question most agents never ask themselves. Are you genuinely being considered? Or has the decision essentially already been made โ€” and you are being brought in to provide another opinion, validate a price, compare commissions, satisfy a family member, or complete someone's due diligence?

The purpose isn't to judge the client. It isn't to manipulate the outcome. And it certainly isn't to convince someone to hire you. The purpose is Discovery โ€” understand what is actually going on before deciding what happens next.

In the room

What you will learn.

During this 90-minute live session, Steve Shull will walk you through the complete New Client Discovery Call, including:

The Discovery Paradigm

Why Discovery is fundamentally different from pitching, presenting, persuading, or trying to create a predetermined outcome.

The Three Filters

How to discover: Is there a deal here? Is there a deal here with me? Do I want this deal?

Favorite or Fool

How to recognize whether you are genuinely being considered or simply being used as part of someone else's process.

Tactical Empathy

How to remove yourself as a threat, listen without steering the conversation, make someone feel understood, and create the conditions for transparency.

What to Say and What to Listen For

The actual progression, questions, dialog, and reads that move the conversation forward.

How to Stop Chasing the Answer You Want

How to remain curious, regulated, and unattached enough to discover what is actually true.

The Graceful Exit

What to do when Discovery tells you there isn't a deal, there isn't a deal with you, or you don't want the deal.

If you read The Full Fee Agent...

You already understand the philosophy.

This is where we take it from concept to conversation. This 90-minute intensive and accompanying Playbook will show you how to put the Discovery paradigm into practice.

What do you actually say?
What are you listening for?
What happens next?
How do you know when to go deeper?
How do you recognize Favorite or Fool?
And how do you conduct the conversation without turning Discovery into another sales technique?

Simple. Doable. Actionable.

The Full Fee Agent, by Chris Voss and Steve Shull

You will receive

One live session. One playbook.

The New Client Discovery Appointment Playbook โ€” cover and table of contents
The complete Playbook, cover to table of contents Version 1.0 ยท 131 pages

90-Minute Live New Client Discovery Call Intensive

The Complete New Client Discovery Call Playbook

A field guide you can study, reference, and use to prepare for these conversations.

Monday, September 14
9:00 โ€“ 10:30 AM PT
$500 Investment ยท Includes the full Playbook
Register Now

Stop pitching. Start discovering.

Register Now